Installing on Windows

Please notice that the PBX should not be run in virtual machines. This is simply to avoid that the virtual machine is bringing in RTP jitter. We feel that for testing purposes this is okay, however for production systems you should run it in a "real" machine. Please also make sure that your personal firewall allows the execution of the pbxctrl service. If you cannot connect to the PBX, there is a high probability that your personal firewall is blocking access to the system.

Fresh Installation

If you are installing the system on Windows the installation process is a matter downloading the pbxnsip windows executable, saving it to your computer, execute it, and clicking through the install shield.

The software can be downloaded from http://www.pbxnsip.com/downloads. Click on the pbx executable to download it to your system and start it.

Once launched the following installation screens will be displayed. This is the first installation screen.

You must read and accept the license agreement if you want to use the software.

At this point you can change the directory where the executable runs and where the configuration files, prompts, and voicemails are stored. This directory will contain all relevant information about the configuration of the PBX. If you choose a local directory, you will minimize the risk of latency when accessing audio files.

Once that is done click finish to complete the installation.

During the installation, the installer will show the progress of the installation. This step may take a few seconds.

The installer will eventually reach the “Completed” state and show the picture below.

We recommend that after the installation, you go to the services manager and verify that the service with the name “pbxnsip PBX” is running. If you want to be sure that everything is working fine, you also might want to reboot the system and verify that after a power failure the PBX will also restart.

Also, we recommend that you tell the services manager to restart the service after a failure. This will make sure that users do not have to manually start the service or reboot the machine if the service should fail for whatever reason.

In Windows, you need to change the registry to enable the tagging of RTP packets for the Type of Service. There is a article from Microsoft on this topic: http://support.microsoft.com/kb/248611/en-us.

After installing the software, please make sure that there is no problem with your local firewall running on the PC (see Firewall Issue). You may also control what ports the operating system blocks when other applications allocate random ports, this can be a problem especially for UDP ports (see http://forum.pbxnsip.com/index.php?showtopic=2254 for more information).